Privacy Policy

Last updated: 2025-12-16

Industry Favorites (“we”, “us”, “our”) is committed to protecting your privacy and ensuring transparency in how personal data is processed. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Who We Are

Industry Favorites is an independent platform that analyzes and compares customer review data to recognize businesses across Europe that rank above the industry average in customer satisfaction.

If you have any questions about this Privacy Policy or how we process personal data, please contact us at:

Email: info@industryfavorites.eu

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Name and contact details (such as email address, phone number, company name)

• Information submitted via contact forms or email communication

• Business-related information provided by company representatives

• Technical data such as IP address, browser type, device information

• Usage data related to how visitors interact with our website

We do not intentionally collect sensitive personal data.

3. How We Use Personal Data

Personal data is processed for the following purposes:

• Responding to inquiries and communication

• Verifying whether a business qualifies for the Industry Favorites distinction

• Managing relationships with recognized businesses

• Providing access to our services and digital quality seal

• Improving our website, services, and user experience

• Ensuring security, performance, and fraud prevention

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Legitimate interest (e.g. responding to inquiries, operating and improving our services)

• Performance of a contract or pre-contractual steps

• Consent, where required (such as for cookies or marketing communications)

• Compliance with legal obligations

5. Review Data and Business Evaluation

Industry Favorites does not collect customer reviews directly. We analyze and compare review data sourced from established third-party review platforms and data providers. This data is used solely to evaluate businesses against industry benchmarks.

6. Data Sharing and Third Parties

We may share personal data with trusted third-party service providers that support our operations, such as:

• Website hosting and infrastructure providers

• Analytics and performance tools

• Communication and customer support tools

All third parties are required to process personal data in accordance with GDPR and only on our instructions.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details above.

9. Cookies

Our website may use cookies and similar technologies to ensure functionality, analyze usage, and improve performance. Where required by law, we will request your consent before placing non-essential cookies.

For more information, please refer to our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

12. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@industryfavorites.eu